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[Resolved] Templates after update to 2.3

This support ticket is created 6 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 36 replies, has 3 voices.

Last updated by Shane 6 years, 2 months ago.

Assisted by: Shane.

Author
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#1091472

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Alex,

Could you update to the latest Divi theme. I will also advise to update to all the latest version of our plugins Except Layouts. I need to upload a 2nd version of layouts to the site?

Thanks,
Shane

#1091971

Hi Shane, it is all done! - exept all tooset-plugins.

thanks - alex

#1093957

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Alex,

Could you log into this site and remove the Maintenance file for me. This has to be done using FTP given that it wasn't provided.

Thanks,
Shane

#1094080

Hi Shane,

i removed it. And i gave you FTP-Details to the space - in the other post..

thanks for all. - alex

#1094102

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Alex,

Thanks

I did some more checks on the site and noticed that the html structure for the pages are both different.

I've escalated this one to our 2nd tier supporters for further debugging.

Thanks,
Shane

#1094105

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

escalated

#1096144

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Alex,

Thanks for the patience, It seems here that layouts does not play nicely with Divi anymore and it is recommended to not use Layouts with divi theme.

Take a look at the article below
https://toolset.com/documentation/recommended-themes/toolset-divi-integration/matching-divi-styling-using-toolset/

I would recommend that you use the content templates exclusively because you are able to use the divi builder with the content templates.

So what you can do is to disable layouts and continue forward using the content templates.

Thanks,
Shane

#1096150

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

#1096845

Hi Shane, - what means it to mee?

Now it uses Layouts? Can i simple edit the Layout to look like the "old" style? - thanks - alex

#1097022

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Alex,

Actually no. What this means is that Layouts no longer maintains compatibility with Divi.

It is now recommended to disable Layouts and continue using just the Content templates from views. I see that you already have a content template for your page, so disabling Layouts should return it to normal.

Thanks,
Shane