Templates - Toolset

This support ticket is created 3 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/New_York (GMT-04:00)

This topic contains 2 replies, has 3 voices.

Last updated by Christian Cox 3 years, 6 months ago.

Assisted by: Christian Cox.

Author

Posts

June 11, 2021 at 11:17 am #2084485

nestorC-2

Continue to this post https://toolset.com/forums/topic/edit-template/#post-2084483

Last message:

Just to let you know, the issue appeared again. I re-delete de plugin and upload it again and it fixed.

I'm wondering if it will happen again because the site is in a not-working state without receiving any notification

Could you please share your thoughts?

Thanks

June 11, 2021 at 2:54 pm #2084707

Nigel

Supporter

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Timezone: Europe/London (GMT+00:00)

Sorry, we automatically remove site credentials when threads are closed, could I trouble you for them again so that we can take another look.

In particular we'll want to see details of the JS errors in the console Shane reported seeing before.

June 14, 2021 at 4:18 pm #2088565

Christian Cox

Hello, I am closing this ticket as a duplicate, since the original ticket is still open and in progress: https://toolset.com/forums/topic/edit-template/

Please follow up in the original ticket so we can track this issue more effectively from one report. I have posted your recent comment there for Shane to review.