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[Resolved] Template times out

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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Last updated by tacoF 3 months, 2 weeks ago.

Assisted by: Minesh.

Author
Posts
#2803363

Okay, let's be clear about what you are asking because the last time I spent an hour putting live on staging and removing all plugins, but you didn't need it and wanted an exact copy of live send to you via duplicator. I'm happy to do whatever is needed to fix this issue. I need access to all those templates again. If that's not possible, I might as well quit using Toolset.

Right now, I am pushing LIVE to STAGING. Let me know what step you want me to take then—the one that fixes everything.

#2803365

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Ok push the live to staging and send me access details of stating site.

Also, create a duplicator copy from your live and send me the link to download it and I will keep using that as reference if I need original copy again.

Now, questions are:
- from where CRON runs for FV player as I see its error on debug log when I try to edit content template
- is CDN is needed if now, you can disable it on staging site
- disable all cache plugins
- disable any API related plugins
- disable wordfence

#2803374

I replied in the other post that was set to private

#2803858

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

If we are done here, you are welcome to close the ticket as you have open other tickets.

However, I've a happy news to share.

I would like to inform you that we just published new version for the following Toolset plugins:

- Toolset Types (3.6.0)
- Toolset Blocks (1.6.19) and Toolset Views (3.6.19)
- Toolset Maps (2.2.0)
- Toolset Forms (2.6.23)
- Toolset Access (2.9.3)
- Toolset Layouts (2.6.17)

Please check the following blog post for more details:
- https://toolset.com/2025/04/toolset-1-6-19-openstreetmap-integration/

You can update ALL Toolset plugins to above mentioned latest version once we fix all issues with your other tickets. I just shared this to keep you informed.

#2804085

Here is another template that times out
hidden link