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[Resolved] Template not working after transfer to live site

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 5 replies, has 2 voices.

Last updated by Minesh 2 years ago.

Assisted by: Minesh.

Author
Posts
#2681888
Screenshot 2024-02-05 - IHSA Website - Find a Program - Issues.png

Tell us what you are trying to do? Transferred toolset from staging site to live site and my template to pull from posts is all messed up.

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?
hidden link - FIND A PROGRAM showing code, not information.

#2682028

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I wonder why all those shortcodes does not get rendered.

Can you please share problem URL where I can see the issue as well as admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2682126
Screenshot 2024-02-06 at 1.57.07 PM.png

I have everything working now! I guess it just took time to propagate.
The only thing I need now is to make the page tab on the bottom disappear. Is there a way to do that?

#2682256

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Thats the pagination. Can you please disable the pagination from your view/archive.

You should be able to see that in admin edit page as well and you can simply delete that and save your page if its Toolset pagination.

#2682361
Screenshot 2024-02-07 at 7.15.28 PM.png

Our hosting platform took down the site and now the template I created for the site will not attach to the page. I've searched everything to fix this and I am not seeing it.
I need to get the template for a search of posts that I created onto a page within my site. How do I get the code that I can input into the page so that it will display the search? Hopefully the image explains this better.

#2682396

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

You should not add such shortcode directly. I'm not sure about the history of the site and how site was build.

I suggest you should try to create a view from scratch and configure its loop items and display the template on frontend.

Please check the following Docs:
- https://toolset.com/course-lesson/creating-a-view/
- https://toolset.com/course-lesson/creating-a-custom-search/