I am trying to: When you click on a story title, the story should display. Instead it says page not found.
At the same time I'm seeing a revalidate subscription prompt. My subsciption is due to renew today 30th Jan and I think this should be automatic?
Link to a page where the issue can be seen: hidden link then click on story title.
Can you please advise how to correct this so that each story can be displayed, and to confirm the renewal process?
Kind regards,
Cat
The prompt about the revalidation is - while unexpected - nothing to worry.
You can follow these steps to resolve that:
Method one:
- Click the button "Revalidate subscription" as seen in the Installer tab here your-site.com/wp-admin/plugin-install.php?tab=commercial (also see my previous messages)
This will trigger a check to your account status on the toolset.com website and update that information on your registered website, thus allowing you to have the updated information about releases and current stable versions.
No further action should be needed.
Method two (just in case the method one does not work):
- delete all keys for this site here https://toolset.com/account/sites/
- Click "unregister toolset from this site" on the Installer tab in your-site.com/wp-admin/plugin-install.php?tab=commercial
- Click "Register Toolset for this site" in your-site.com/wp-admin/plugin-install.php?tab=commercial and follow the wizard to add your new Site's key this process will generate.
This is also explained here:
https://toolset.com/faq/how-to-install-and-register-toolset/
Note that this is unexpected but it might be due to recent renewal of your account (or a recent expiration of it, in other words)
I will report the case to the systems people, as I had another similar case just recently.
The issue where you click on the title and you see a 404 (not found), is different and unrelated.
It is due to your post either not existing (or the link is wrong) and/or permalink settings.
Anyway, I can't see the issue on your site.
When I click on the title of any post in that list, I can see the post.
For example, hidden link > My mental health journey leads to the right post hidden link
What am I missing? I am sure I did something wrong, and the solution could be easy, maybe in the View hidden link, where you built that list.
You use [wpv-post-link], and that will always link to the actual post in the loop.
But you have HTML errors in that View loop, which are due to not closing "strong" tag, which might cause issues down the loop in further other items - can you add the missing "strong" tag that and try again?
