[Resolved] Template layout is not display in Front End

[Author]

Posts

[yvesS]

I am trying to: display a template page, but the layout is not diplay (only the post content of page is display)

Link to a page where the issue can be seen: hidden link

I expected to see: the formated page

Instead, I got: only the non formated page

[Shane]

Hi Yves,

Thank you for contacting our support forum.

This might be a compatibility issue with your theme.

Could you provide me with admin access to the website so that I can have a look at this for you to see exactly why it's not displaying ?

Thanks,
Shane

[Shane]

Hi Yves,

It seems that this is a compatibility issue with your theme.

Would you mind sending me a copy of your theme so that I can check it here with a fresh install?

Also could you try disabling Layouts and build your page with a content template from views and let me know if this works?

Thanks,
Shane

[yvesS]

Hi Shane,
I have add on our serveur a zip archive of template Kalium
/www/xdev
themeforest-10860525-kalium-creative-theme-for-professionals.zip
You have ftp access.

Thank you very much
Yves

[Shane]

Hi Yves,

I can confirm that there is some compatibility issue here and have escalated the ticket.

What I recommend that you do is to disable our Layouts plugin and use the content template from views to build your template for you CPT.

Thanks,
Shane

[yvesS]

Hi Shane,
I'm waiting for a solution from you because we can not continue building pages without this function

Thank you very much.
Yves

[Shane]

Hi Yves,

You can continue with the use of our Content templates.

Our 2nd tier supporters are investigating the issue.

[yvesS]

Hi Shane,
Thank you, we are waiting for you to find the solution to the problem

Best regards
Yves

[Shane]

Hi Yves,

This is still under investigation and will let you know if any new information is given.

Thanks,
Shane

[yvesS]

Hi Shane,
Do you have news of your teams to solve our problem?

Best regards
Yves

[Shane]

Hi Yves,

So the issue is that when a theme does not use the_content() to render Post Body Content, usually Content Templates, Template Layouts and Content Layouts will not be applied to the Posts even if assigned.

What you will need to create a Child Theme and add at least a single.php Template to it, where you will call the_content() or the_ddlayout() along with the other (default parent theme) stuff.

What I recommend that you do is to contact your theme author and allow them to assist you with the child theme creation or you can continue with just using our views plugin to do your custom templates.

Thanks,
Shane