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[Resolved] template

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 2 voices.

Last updated by Minesh 10 months, 3 weeks ago.

Assisted by: Minesh.

Author
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#2676953

Tell us what you are trying to do?
using content template : Toolset Dashboard -> artist-complete

problem:
hidden link shows the 2 colums
view on frontend (hidden link) does not show the 2 colums!!!

neither are the 2 colums shown on the web )frontend)

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?
hidden link

access details removed.

#2677001

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I removed the admin access details as it was publicly available.

I checked and yes I can see the issue on your site.

Edited:
In order to minimize the cause of the issue and to ensure there is no conflict between the themes/plugins you are using?
- Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?

Do you see any difference?

I've created the following sandbox site and you can auto-login to it using the following link:
- hidden link

Are you able to reproduce the issue with the above sandbox site?

#2677439
site_without plugins.jpg

Hi thanks for your answer.

I deactivated ALL plugins and got this: see anexed screenshot

further info and question
1) I use Breakdance -> themes are disabled!
2)I do not know/understand third-party plugins! which of my plugins should be disabled :
- Duplicator Pro
- Breakdance
- Reveal IDs
- Simple Custom CSS and JS
- all toolset

thanks for response

best

Ed.

#2677732

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I see you are using now grip to display content in two columns.

I've created the following sandbox site and you can auto-login to it using the following link:
- hidden link

Can you try to create the two columns same way you did before by creating the test content template with the above sandbox site and check if you able to see the issue and also share the steps I will have to follow to see the issue?

#2677761

I found by chance out that with Toolset the correct way to implement columns is to use "GRID" .
in fact searching for "Column" shows : "Columns"; "Table" and "Grid".

as that seems not very clear I tried with searching for "Table " and I got : "Table"; "View" and "Classic paragraph"

everything not intuitive at all!!!