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[Resolved] Teat area showing default value 1

This support ticket is created 3 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 6 replies, has 2 voices.

Last updated by ericF-5 3 years, 3 months ago.

Assisted by: Shane.

Author
Posts
#2177281

Hello,

I am using the Toolset form to submit the post type and i am using only one filed from Generic fields ( Multiple lines ) have set the field as required field, just because of that in front i am getting 1 as the default value in form field. Please check the screenshot ( hidden link )and here is the url.

hidden link

#2177465

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Eric,

Would you mind allowing me to have admin access to the form itself so that I can see how it is setup on the backend ?

Thanks,
Shane

#2178589

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Eric,

I was able to indeed see the issue. It appears that the 1 is being when there isn't any content set as the default when the field is required.

However you can work around this by using the expert mode of the form and then deleting the 1 that is in the default value location from the form field.

Thanks,
Shane

#2179111

Hello,

The issue is still there if I use the expert mode and remove the default value one, then entire field get's removed. Also it's not proper solution. Please help us to fix it ASAP

Thank you.

#2179119

Okay, we checked the form seems like we need to put the "" for null value instead of remove the default parameter but band thing is I can't use the visual form now. You should fix this in future updates.

#2181221

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Eric,

I've made a report of this to our 2nd tier team which will take it further to the development team from here.

For now you can go ahead and mark this ticket as resolved as they're now aware of the issue.

Thanks,
Shane

#2181717

My issue is resolved now. Thank you!