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[Resolved] Taxonomy not showing on WooCommerce Edit Product pages

This support ticket is created 4 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 5 replies, has 2 voices.

Last updated by Paul 4 years, 5 months ago.

Assisted by: Shane.

Author
Posts
#1663297
Annotation 2020-06-15 134001.png
Annotation 2020-06-15 133938.png

Tell us what you are trying to do?
Edit a product in WooCommerce and define taxonomy items that are setup. I can add categories from this custom taxonomy 'Brands' if I bulk edit products however the option does not show on single edit product pages.

Is there any documentation that you are following?
No. Cannot find anything on this problem.

What is the link to your site?
hidden link

#1663877

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Paul,

Thank you for getting in touch.

Not sure what is happening on your end but when I added the custom taxonomy to my Woocommerce products they work fine on the edit page for the product.

Could you try temporarily disabling all the non-toolset plugins and trying again ?

Once you have done this please let me know.

Thanks,
Shane

#1668159

Hi Shane,

Tried disabling all plugins but Toolset and Woocommerce. This has no effect.

#1668439

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Paul,

That's quite odd, would you mind allowing me to have admin access to the website so that I can have a look ? Also I may need to grab a copy of your website.

Thanks,
Shane

#1675183

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Screenshot 2020-06-24 at 10.55.50 AM.png

Hi Paul,

Thank you for your patience.

The option should now be showing up. The problem was that you had disabled the Meta box in the Taxonomy Settings . See Screenshot.

Once I unchecked this the box started showing up again.

Thanks,
Shane

#1676043

My issue is resolved now. Thank you!