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[Resolved] Taxonomy not showing

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 5 replies, has 2 voices.

Last updated by stanleyM-2 1 year, 2 months ago.

Assisted by: Minesh.

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#2688867

I am trying to add a search option on a archive page that I am building, however the Taxonomy I need to filter the content is not showing. It was showing before but there was a typo on it so I edited the typo and since then I can't see it. To be specific the Taxonomy was named "News categories" then I changed it to News Categories" with a capital letter C. So the issue started after fixing the typo.

Here is a screenshot of the Dashboard: hidden link (From this image you can see the taxonomy is not showing yet I was able to create it under taxonomies)
Here is a screenshot of the Postype Dashboard: hidden link (Here you can see that the news Post-Type is linked to Chambers and News Categories yet the News Taxonomy is not showing under post type on the Dashboard)
Here is another screenshow showing that the Taxonomy (News Categories) was linked with the News Post Type: hidden link
Here is a picture of the Taxonomies Dashboard: hidden link
Here is a picture of the Taxony itself: hidden link

So essentially I need to find a way to make the Taxonomy to the Post Type as it was before. I do not want to give it a new name, I want to use the same name (News Categories).

Regards

#2688868

I think the issue also might be linked to this error under (Post Types to be used with this error): hidden link

Here is the debug information:

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#2688980

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please share admin access details and let me check if I able to find any way to fix this issue.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2689126

You can only access the site through a gateway and VPN in the office. So even if I shared the details with you, you would not be able to access the site. So we need an alternative way which you can assist in this regard.

Regards

#2689129

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Then another way would be sending me your site copy.

Can you please send me duplicator copy of your site:
- https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

#2689134

So I have resolved the critical error by enabling MBSTRING. So only remaining issue now is the fact that the Taxonomy is not linked to the post type.