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[Resolved] Support ticket is not getting any reply for 3 days already!

This support ticket is created 6 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 1 voice.

Last updated by Valeriia 6 years, 4 months ago.

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#951202

Hi,

I submitted a ticket on July 16, received a request to provide a duplicator package on the same day, which I did, and since then I have no news. The issue got very urgent on my side and I can't even get an answer when it will be looked into or will it be looked into at all.

I understand some things need time, but I need to know if something is happening about it or not.

I would like another member of the support team to take it if Mohammed can't find time.

Here is the ticket: https://toolset.com/forums/topic/undefined-index-api_used-in-toolset-common-functions/

Thank you.

#951307

Got a reply.