Support ticket is not getting any reply for 3 days already!

This support ticket is created 6 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Tagged: Content-submission forms, Toolset Forms, Views plugin

This topic contains 1 reply, has 1 voice.

Last updated by Valeriia 6 years, 6 months ago.

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July 19, 2018 at 8:49 am #951202

Valeriia

Hi,

I submitted a ticket on July 16, received a request to provide a duplicator package on the same day, which I did, and since then I have no news. The issue got very urgent on my side and I can't even get an answer when it will be looked into or will it be looked into at all.

I understand some things need time, but I need to know if something is happening about it or not.

I would like another member of the support team to take it if Mohammed can't find time.

Here is the ticket: https://toolset.com/forums/topic/undefined-index-api_used-in-toolset-common-functions/

Thank you.

July 19, 2018 at 11:21 am #951307

Valeriia

Got a reply.