Home › Toolset Professional Support › [Resolved] Support ticket is not getting any reply for 3 days already!
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Last updated by Valeriia 6 years, 4 months ago.
Hi,
I submitted a ticket on July 16, received a request to provide a duplicator package on the same day, which I did, and since then I have no news. The issue got very urgent on my side and I can't even get an answer when it will be looked into or will it be looked into at all.
I understand some things need time, but I need to know if something is happening about it or not.
I would like another member of the support team to take it if Mohammed can't find time.
Here is the ticket: https://toolset.com/forums/topic/undefined-index-api_used-in-toolset-common-functions/
Thank you.
Got a reply.