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[Closed] Strange URL without template archive

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 4 replies, has 2 voices.

Last updated by Jamal 3 years, 9 months ago.

Assisted by: Jamal.

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#1934333

Tell us what you are trying to do?
In Google Console I found error by this URL - hidden link but my view in front-end is not as in my template hidden link
Right template archive for example - hidden link hidden link
This is the first time I encountered such an url and I'm not sure if it is correct. And I think that search engines will also not appreciate such URLs and will consider them an error and a duplicate. Is it possible to get rid of such links?
Thanks for the help.

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site? hidden link

#1936059

Hello and thank you for contacting the Toolset support.

I also find this URL very strange. It serves a page from a URL of the uploads folder. Maybe a caching plugin has generated an HTML page there. Can you check if it is the case? Or provide us with credentials(for WordPress and FTP credentials) to check it.

In the meantime, please check if this URL works when:
- Only Toolset plugins are activated. It will tell us if there is an interaction issue with another plugin.
- The theme is set to a WordPress default like Twenty Twenty. It will tell us if there is an interaction issue with your theme.
If it disappears, start activating one at a time to track where this is produced.

If it does not help, allow us temporary access to your website to check this further. Your next reply will be private to let you share credentials safely. ** Make a database backup before sharing credentials. **

#1936915

I installed the following plugins to help me investigate this issue:
- Show Current Template
- Health Check & Troubleshooting

I believe that this issue is caused by some server configuration, and I suggest asking for assistance from your hosting provider too.

In fact, even if you disable all Toolset plugins, this URL will still return results. I checked it using the Health Check plugin hidden link

Checking with FTP, I could not find a folder "0" inside of wp-content/uploads/2015
So, I added an .htaccess file in wp-content/uploads but it did not help. I created the folder "wp-content/uploads/2015/0" and put the same .htaccess file on it and it did not help either.

It turned out that any URL that has a "0" folder on it will render posts, for example:
- hidden link
- hidden link
- hidden link
- hidden link

I'll suggest checking with your hosting provider.

I hope this helps. Let me know if you have any questions.

#1939035

Thanks for the clarification. Interestingly, I checked the availability of such pages on my hosting. The rest of the sites give a 404 error when trying to switch to an URL with such a structure. So I still think it's not about hosting.
Initially, this project was made a long time ago, when you still had an integration plugin with the DIVI theme. And there were many plugins that I installed and removed, but I'm afraid that there is a lot of garbage left in the bases.
And only on clone sites:
Here's another on the old template with DIVI theme:
hidden link
hidden link

Last year I decided to switch to Astra theme and block editor and redesigned the site according to your latest developments. Tell me, could there be a problem with the fact that I have a lot of garbage that remained from all previous versions?
In any case, many thanks for the help, I will look for a solution to this problem further.

#1939319

Thank you for your feedback. I don't think it has anything to do with the codes that remain from previous versions. You can verify that by deactivating all plugins and switch to a default theme. Even in that case, the issue is still reproduced. I actually only test while deactivating Toolset plugins. You can check by deactivating all plugins and also the theme.

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