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[Resolved] Starter Theme installation get stuck in import structure

This support ticket is created 6 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Nigel 6 years, 11 months ago.

Assisted by: Nigel.

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#602903

Hi, im installing the starter theme, everithing it's going ok, but when i got to import the theme structure the installation get stuck. I waited for about a couple of hours and nothing , it is possible to make this import manually?

Best Regards

Jaime

#602922

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Jaime

I'm not sure what you mean by importing the theme structure.

If you are just talking about the Toolset Starter theme, then to install it you download it from your account page (https://toolset.com/account/downloads/) and then upload it to your themes page at Appearance > Themes.

That's it. Are you talking about something else?

Note that the Toolset Starter theme is effectively deprecated. We do not recommend its use unless you are already familiar with it and know what you are doing.