Split: Product view not correctly applied

This support ticket is created 5 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic is split from https://toolset.com/forums/topic/product-view-not-correctly-applied/

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Views plugin

This topic contains 6 replies, has 2 voices.

Last updated by Shane 5 years, 5 months ago.

Assisted by: Shane.

Author

Posts

June 27, 2019 at 1:40 pm #1278503

lawrenceK

Thanks Shane. I had to bind the products but they display correctly now. I really appreciate your help.

I am having an issue with the slider on the Home page not displaying when the site is browsed in Internet Explorer. Could you please help me troubleshoot this? Apologies for adding it to this thread but I thought it'd be the easiest.

June 27, 2019 at 1:43 pm #1278509

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Lawrence,

I'm assuming this is the slider you are referring to correct?See Screenshot.

Thanks,
Shane

June 27, 2019 at 2:06 pm #1278597

lawrenceK

Hi Shane, that is correct yes. I have cloned the site to livepdd.developmentserver.co.za so that we can troubleshoot the issue without compromising the live website.

June 27, 2019 at 5:25 pm #1278935

lawrenceK

Hi Shane

Apologies for being a nag but it is critical that I resolve this issue today as the client is threatening legal action if the site does not work correctly in IE by today.

Any suggestions?

June 28, 2019 at 5:06 am #1279239

lawrenceK

Shane, I'm a little concerned by the delay in response on this urgent issue. Please advise.

June 28, 2019 at 3:50 pm #1279729

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Lawrence,

Sorry for the delay i'm checking this in IE now.

June 28, 2019 at 3:52 pm #1279731

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Lawrence,

I'm not seeing an issue with the slider on IE.

Could you let me know which version of IE you are having this issue on ?

Thanks,
Shane