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[Closed] spiderfy overlapping markers limits toolset

This support ticket is created 4 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 7 replies, has 2 voices.

Last updated by Minesh 4 years, 4 months ago.

Assisted by: Minesh.

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#1748135

Tell us what you are trying to do? I have cluster ON and spiderfy ON in y map but how I can solve overlapping if i have more pin in a single place?

This because if i have more pin, for example 10, the spiderfy not open itself and the pin with number 10 remains and if I click it does not open anything again. This happens for example if users enter only the city without an address, I have the city center with many ovelapping.

Thanks

#1753157

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

The spiderfy feature allow you to place multiple marker on the exact same location - is that not working for you?

Can you please share problem URL or few screenshot with access details so that I can first review your issue and guide you in the right direction.

#1753229

Spiderfy work fine if I have 3/4/5 pin overlapped but if i have for example 10 pin or more spiderfy not work anymore.
What do you recommend in these cases?

#1753231

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please share example page where I can see the issue where you have 10 or more that 10 pins are overlapped.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1753243
Schermata 2020-08-24 alle 08.43.43.png
Schermata 2020-08-24 alle 08.43.54.png

hidden link

If you go in center of Rome o Milan

The View map config is:

[wpv-map-render map_id="map-1" map_height="455px" marker_icon=""  cluster="on" spiderfy="on" street_view_control="off" cluster_min_size="5"  fitbounds="off" general_zoom="5" general_center_lat="42" general_center_lon="14" ]
#1753269

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

It's hard for me to find out the pin or location that causes the issue based on the screenshot you shred and on the map.

Can you please share access details and tell me for which exact location you are having more than 10 pins? Are you talking about the pin that displays 22?

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1753283
Schermata 2020-08-24 alle 09.15.42.png

Yes pin width 22 in Rome - Italy

I think there is an overlapping pin opening limit in the spider, right? how to fix it?

#1753329

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I just checked with our Devs and got the news that there is no limit on how many pins you can display with spiderfy.

If you can share access details I would like to play with few map settings.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

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