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[Resolved] Sorting Randomly

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by Minesh 3 years, 2 months ago.

Assisted by: Minesh.

Author
Posts
#2163175

Tell us what you are trying to do? Random sort order on view

Is there any documentation that you are following? No

Is there a similar example that we can see? No

What is the link to your site? hidden link

For some reason, the random sort order isn't working. There is no caching on the page.

#2163301

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please share admin access details so I can check why random order is not working with your view.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2168831

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I see you are using the WP Engine hosting and on the following page within the "Advance options" the "Allow ORDER BY RAND()" is disabled:
=> hidden link