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This topic contains 6 replies, has 2 voices.
Last updated by 2 years, 5 months ago.
Assisted by: Shane.
Hello,
Sorry, the image wasn't attached. What I was saying is that:
In our website, we have multiple sellers that register their products so clients can buy them. One of our sellers, registered a padel tournament in which the client needs to buy a ticket, filling his information for the registration (name, surname, etc). The form where the client puts the information is created with toolset, and has the following structure:
Player One:
- Name and Surname
- Date of Birth
- Email
- Phone Number
Player Two:
- Name and Surname
- Date of Birth
- Email
- Phone number
Usually, when our seller receives the order from the client, he can see all the information the client filled (data about player one and two in this case), but we don't know why in the particular case, the information displayed is only the one regarding player one. In other orders, we can see all the fields (player one and two).
The thing is: the form is built with Toolset, and in the final order, it only shows some fields, not all of them. What can be causing this issue?
Thank you.
The topic ‘[Closed] Some of the filled by the client in the product don't appear in the final order’ is closed to new replies.
