When we search for certain locations, the results list and map are for entirely wrong places. Current examples are Alaska (pulls up a location near Phoenix, AZ) and Salem, IN (pulls a location near Boston, MA)
Link to a page where the issue can be seen: hidden link Search for and choose "Salem, IN" from list. Also search for and choose "Alaska, USA". See results of MA and AZ respectively.
I expected to see:
See above. We expect to see the results for the searched area.
Instead, I got:
The map centered on and records shown from Arizona and MA.
Can you please share admin access details and let me see whats going wrong with your setup.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
I checked on your install and I see that when I try to search with address line "Alaska, USA", it does throw me results from AZ. This is really strange.
To check there is no database issue, Can you please share duplicator copy of your site and I'll try to deploy your site on my local test server and try to check with different MySQL version and will share the findings with you.
=> https://toolset.com/faq/provide-supporters-copy-site/
I have set the next reply to private which means only you and I have access to it.
