Some content template lost from backend

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 11 months, 2 weeks ago.

Assisted by: Minesh.

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December 11, 2023 at 11:19 am #2672565

kelvinL-2

Dear Sir/Madam,

I think I did create the content template to have the custom view to the post hidden link , is it possible to know which content template it is applied?

From my backend, I can only find two template but it should not so few.

December 11, 2023 at 12:03 pm #2672597

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

On the Content Template listing page in the backend you can see all the content templates you created irrespective of its assigned to any post type or not.

Can you please tell me what content template is missing and share admin access details and let me review whats going wrong with your setup.

In addition to that also share what is your problem URL and what content using what content template you want to display.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

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