Slow site errors with toolset

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This topic contains 3 replies, has 3 voices.

Last updated by Christopher Amirian 8 months, 4 weeks ago.

Assisted by: Christopher Amirian.

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March 1, 2024 at 9:45 am #2685920

konstantinosD

Hi, the site is very slow when activating toolset and I have several errors that I can't resolve.
you can help me
Thank you

Deprecated: mb_convert_encoding(): Handling HTML entities via mbstring is deprecated; use htmlspecialchars, htmlentities, or mb_encode_numericentity/mb_decode_numericentity instead in /home/leaveba19/domains/leaveyourbags.com/public_html/wp-content/plugins/toolset-blocks/embedded/inc/wpv.class.php on line 2372

Deprecated: explode(): Passing null to parameter #2 ($string) of type string is deprecated in /home/leaveba19/domains/leaveyourbags.com/public_html/wp-content/plugins/toolset-blocks/vendor/toolset/dynamic-sources/server/DynamicSources.php on line 685

March 1, 2024 at 11:52 am #2685945

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

Those entries from your logs are not errors, just deprecation notices that warn something could break in the future.

I'm guessing you are running a very current version of PHP if you are seeing those.

Could we please get your debug info as described here: https://toolset.com/faq/provide-debug-information-faster-support/

Also, do you have any more information about which parts of your site are slow? Specific pages? The front end? The back end?

March 1, 2024 at 12:05 pm #2685949

konstantinosD

I tried the two of php 8.0 and 8.3 but both are very slow.
The site is slow on the front and back.

March 3, 2024 at 1:47 pm #2686149

Christopher Amirian

Supporter

Languages: English (English )

Hi there,

Thanks. The PHP version that my colleague mentioned is for the deprecation messages which should not have anything to do with the performance of the website.

To troubleshoot the performance please do as follows:

- Copy the website to a srtaging version so you can do the tests below. Do not test it on a live website.

Check Toolset alone

- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Deactivate all the plugins of your website except Toolset plugins.
- Check the speed of the website with a tangible tool such as:
hidden link
- Activate the Theme and get the result of the performance
- Enable plugins one by one and note the results.

Get back to us with the result and numbers. As a test please use the homepage of the website.

Thanks.

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