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[Resolved] Slideshows with repeater field of images

This support ticket is created 7 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 14 replies, has 2 voices.

Last updated by Noman 7 years, 2 months ago.

Assisted by: Noman.

Author
Posts
#569896

Tell us what you are trying to do? we tried to achieve a slideshow like the OWL carousel plugin

Is there any documentation that you are following? the OWL plugin docs

Is there a similar example that we can see? hidden link

What is the link to your site? hidden link (you will find at the end a big image, under that image there is a hidden UL (the plugin of OWL does not display it - in their CSS there is an instruction of DISPLAY: none) if you set display: block you will see the list of images but the carousel doesn't work

if you send us a private response we can grant access to our backend

Thanks

Franco

#569934

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Franco,

Thank you for contacting Toolset Support. For this I suggest you to try our Flex Slider module, you can import this pre-made slider module into your site using Module Manager: https://toolset.com/documentation/user-guides/using-toolset-module-manager/

We have recently updated Flex Slider module so that now it return images only belonging to the post, images added into a Repeating image field. You can download updated module from here: hidden link

The owl carousel setup that you have, I am afraid we cannot consult or debug on custom code as this is out of support policy (https://toolset.com/toolset-support-policy/). We only support builtin features of Toolset. For this, you would need to contact Toolset recommended service providers to further discuss the custom approach. We have some recommended list of service providers here if you would like to take a look: https://toolset.com/consultant/

Thank you

#570959

Hi Noman,
thanks for the link to the updated Flex slider module, but how can we install that module ? Is there any tutorial for installing or updating modules?
Thanks,

Franco

#570964

UPDATED REQUEST:
we imported the new flex slider module but if we try to import it in a layout we do not see it in the available content modules list. How can we add it? And after that, shall we place in Layouts the full Flex slider module or just the XML of "slide group"?

#571065

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hello Franco,

You need to insert the View named “Flex slider - main slider” into the Layout to use it. But there will be some other changes needed, as I just tested the module and it required me various changes to make it work perfect.

I can try updating those in your site as well, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and check the issue.

Your next answer will be private which means only you and I have access to it.

=== Please backup your database and website ===

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

✙ Please add the backend link for the Layout where you want to add the slider, your Custom Field name and Custom Post tye name, the Page link as well where to display the slider.

Thank you

#571132

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for providing login info. I logged into your site >> tried to change User or site language to English so I can understand and work with it, but its not letting me do it, when I save it always takes me to 404 error page.

Also when I try to import modules it still shows error OR if I try to disable multiple plugins at same time it shows 404 error. So there is something wrong in the site which is not letting me work on it.

When I tried to change name or delete this View it is again not allowing me to do it:
hidden link

So please check it, once it work correctly without issue I can continue and finish my work as I need to import a new module into it and rename or delete the old one. Thank you

#571140

I see the website is messed up. What happened? Please restore as before, because it is a working site and we didn't have backup

Please advise when you restored all

Thanks
Franco

#571148

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

I am not sure what happened because when I logged-in I saw the issues that I have mentioned above and those were the only things that I tried to change and some deactivation & reactivation of plugins. At moment there were some genesis plugin kept deactivated, now I have re-activated those plugins. No other changes were made.

Apart from this I see WPML Multilingual CMS plugin is missing as well, if you were using it in your site please reinstall it as when I logged in I did not see wpml plugin installed either.

Also backup is really important and I requested for it in my initial replies above, where I asked for the login.

#571156

WPML plugin is not necessary so you can leave as it is.
It seems that some custom CSS and some formatting items are messed up.

Please try to re-activate what you deactivate and then don't do anything else.
Tomorrow I will have a look .
Please do not delete or change views or layouts since as I told you we do not have backup copies

Franco

#571307

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Please try to re-activate what you deactivate and then don't do anything else.
==> The plugins that I deactivated previously, were also reactivated again. And there is no other thing that I changed, may be css got missing from the theme somehow.

#571328

Hi Noman,
I found and solved the problem it was in the reference of the Genesis plugin of the CSS and JS.

Is it possible to create a separate view that works with the slideshow or is there a tutorial on how to build it?

#571333

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hello Franco,

Ok great, I have a working View but I was not able to import it previously.

- Can you please delete the “Flex slider - main slider” View in your site.
- And then import this new View I have, using module manager:
hidden link

Once its imported, I can go in and make it work with your setup, there are some JS related things that I need to confirm within the View after its imported and to ensure it all works correctly.

And please take a backup after you have imported this new View & inform me accordingly. It will take a few minutes for me to get it working once View is imported.

Thank you

#571336

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

And please add following code in your theme's or child theme's functions.php file. I will be using this shortcode in the new View:

add_shortcode('hide-it', 'hide_it_func');
function hide_it_func(){
    return;
}

Thanks

#571375

Hi Noman, is there a way to backup easily all Toolset contents as well as wordpress settings and data?
At this moment I can access the files by FTP and I can update the function.php file but it is really necessary to make backup?

Franco

#571406

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Yes, you can create backup using Duplicator plugin we also use it:
https://wordpress.org/plugins/duplicator/

OR the Updraft plugin you already have in your site. Just note that the backup and restoration you will be required to do at your own if needed.

The only reason I asked for backup that the site is causing strange things, like disabling & re-activating plugins should not changes things as it happened yesterday and site often shows 404 errors.

If you have imported the View, added code to functions.php file. And you are able to edit the View without any issue. Then all I need to work with is inside View's edit screen and then I will just add the final View into the Layout where you want to display slider. I am not planing on to touch any other thing in the site. So if all is working fine at moment I can go in directly and work on the new View to get it done. We work carefully on client sites but if anything goes wrong and we dont have backup then situation is not so pleasant for all and you might saw a disclaimer explaining this.

Please advise further and we will go from there. Thank you