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[Resolved] slider dots

This support ticket is created 2 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 5 replies, has 2 voices.

Last updated by albertA-2 2 years, 4 months ago.

Assisted by: Minesh.

Author
Posts
#2463135
Screenshot_1.jpg

I need to leave only the period without the ok symbol in the navigation bar of the slider.
And i try many ways and i cant find the option.

#2463421

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please share problem URL where I can see the dot and let me see whats causing that ok symbol.

In addition to that, I would like to have debug information that will help us to debug and investigate your issue:
- https://toolset.com/faq/provide-debug-information-faster-support/

#2463829

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I checked that the ok sign is displayed using the following CSS code:

.tb-fields-and-text ul li:before {
    content: '✓ ';
}

And the above CSS is added to autoptimize cache file:
- hidden link

Can you please adjust above CSS code specific to the element and view you want to target that should help you to resolve this issue.

#2465173

Hi !!
I thought that sending you the stagging site would help you find the problem, but the error is not coming from the autooptimize plugin. That plugin is not on the live site. The live site is rioandlearn.com.
As soon as the page opens, you can see the main slider that has the ok symbol. If you want, I'll pass you a password so you can find the error.

#2465227

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I can see the same CSS but its not coming from the autoptimize plugin on your live site.

That CSS must be added as custom CSS.

Can you please share admin access details for the production site and let me see and try to find where that custom CSS is coming from.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2465441

My issue is resolved now. Thank you!