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[Closed] Slider at Homepage with several errors, causing overloading and slowness in site

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Last updated by Nigel 1 year, 8 months ago.

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#2638761

I am trying to:Use a slider at home

Link to a page where the issue can be seen: hidden link

I expected to see: A slider working, without overloading site (it becomes slower and slower)

Instead, I got: A console with several errors, so we had to deactivate it temporally

#2639319

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Hi there

Sorry for the delay getting back to you, we've had a busy period in support.

Without the slider active on the home page we've nothing to go on, we can't see the console errors or evaluate how well the slider performs.

This is a staging site? It can be used for testing? Can we get access to take a look at how you have this set up?

Let me mark your next reply as private so that we can get log-in credentials from you—you may want to create a temporary admin user for us to use that you can later delete. And be sure to have a current backup of your site.

Could you please add the slider back so that we can see the problem?

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