[Resolved] Site telling me my subscription is about to expire but I have a lifetime member

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[carolineC]

The site is giving me the following error:
You are using an expired account of Toolset.
It means you will not receive updates. This can lead to stability and even security issues.

I purchased in 2016 "Toolset for life"

Why am I seeing this error?

[Mateus Getulio]

Hey there,

Thank you for contacting our support.

I believe this issue was caused due to a small and temporary downtime we faced earlier today.

This has been fixed and it should be no longer an issue moving forward. We apologize for the inconvenience you've faced with this.

Can you please try to refresh it to see if the warning is gone?

Thank you, please let us know.

[carolineC]

Hi. I'm still getting the "You are using an expired account of Toolset." under my plugin and updates pages.

[alessandroC-2]

Hi, I have the same problem

[Mateus Getulio]

Hey there,

Can you please check it again?

I was informed the issue should be fixed by now, there was some propagation time involved.

Thank you, please let us know.

[carolineC]

That did it! Thank you!