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[Resolved] Site switched to SSL. Images loading over http not https

This support ticket is created 2 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 5 replies, has 2 voices.

Last updated by Shane 2 years, 6 months ago.

Assisted by: Shane.

Author
Posts
#2357113

I am trying to:
Ever since I switched to SSL, I can't load images from a custom field into the front end. However, if I change the URL to hidden link, they'll load.

Link to a page where the issue can be seen:
hidden link

#2357157

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Gabriel,

Thank you for getting in touch.

I had a look at the site and from what I see and checked your images are loading over https. Is there a particular page where you're noticing the issue ?

Thanks,
Shane

#2357161

Hi Shane,

Yes, the banner on the home page should have an image. If you log in you can see that it's in the custom field and is https. If you change that to HTTP and update the page, it will show up.

Thanks

#2357169

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Gabriel,

I can see in the custom field that the image is stored as https

Can you let me know how the homepage banner is added? Seems to be more an issue with the theme than the custom field.

Thanks,
Shane

#2357549

Thanks for your feedback. The thing is, everything was working fine before I switched to SSL.

The banner is added via a custom field. I'm using Foundation's interchange to load the appropriate image size as a background image. The image works if it's URL is changed to http.

Thanks

#2359059

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Gabriel,

Perhaps there is some caching happening on the site.
The image has been changed to https in the custom field, perhaps your server support team can assist with this.

If you need any further input from me please let me know.

Thanks,
Shane