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[Resolved] Site reports that "Your Toolset account has expired." however our sub is active

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Sao_Paulo (GMT-03:00)

This topic contains 1 reply, has 2 voices.

Last updated by Mateus Getulio 1 year, 9 months ago.

Assisted by: Mateus Getulio.

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#2638809

Hello, this site is reporting that "Your Toolset account has expired," however our subscription is active and paid up. Additionally, I went ahead and removed the license, deleted the access key, recreated the access key, and the issue still persists.

#2639323

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thank you for contacting our support.

I believe this issue was caused due to a small and temporary downtime we faced earlier today.

This has been fixed and it should be no longer an issue moving forward. We apologize for the inconvenience you've faced with this.

Can you please try to refresh it to see if the warning is gone?

Thank you, please let us know.