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[Closed] Site key refuses to register

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This topic contains 3 replies, has 2 voices.

Last updated by Christopher Amirian 1 year ago.

Assisted by: Christopher Amirian.

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#2652639
Screenshot 2023-10-13 at 12.07.38 PM.png

Tell us what you are trying to do? Register Toolset for the domain hidden link

Is there any documentation that you are following? plugin dialogs

Is there a similar example that we can see? hidden link

What is the link to your site? hidden link

I've deleted the key, recreated the key & regardless of the rest of the system seeming to work correctly, the warning about failure of the site to communicate with the Toolset server never goes away.

#2652649
Screenshot 2023-10-13 at 12.08.25 PM.png

The Toolset site seems to show that the plugin is properly registered, but the warning dialog persists

#2652659
Screenshot 2023-10-13 at 12.10.56 PM.png

Here's the communication log

#2652969

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

The registration seems to be working ok and the communication log is not updated after 12th of October.

I suggest that you do the steps below and see if the message goes away:

- Make sure that you are logged in wpml.org.
- Go to "WordPress Dashboard > Plugins > Add New > Commercial (Tab)".
- Click the "Register Toolset" at the right section of the screen.
- Click the "Get a key for this site" link annotated in the screenshot below.
- A new page will open up and the auto-generated key will show in pop-up.
- Copy the key and paste it into the "Site Key" input box annotated in the screenshot below.
- Click the "OK" button.

See if it fixes the issue.

Thanks.

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