site key not working

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 1 voice.

Last updated by Minesh 1 week ago.

Assisted by: Minesh.

Author

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January 12, 2026 at 2:51 pm #2843237

lidiaS

Tell us what you are trying to do? Trying to add site key. says its invalid

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site? hidden link

January 13, 2026 at 5:20 am #2843322

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

You should visit the "sites" page where you will find all the site keys you have registered with your account. You should delete the existing site key raw that you generated before.
- https://toolset.com/account/sites/

Then please try to register your site with the steps given with the following Doc:
- https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed

Does that help you to resolve your issue?