[Resolved] Site key not working

[Author]

Posts

[lucasB-6]

The purchased site key for hidden link is not working, it says "Invalid site key for the current site." Help please?

[Minesh]

Hello. Thank you for contacting the Toolset support.

First of all, based on the debug information you shared I find that you are using the outdated Toolset plugins. We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***

Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

Alternatively, You can install/update Toolset pluigins using the installer plugin:
- https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed

Once you update ALL Toolset plugins to latest version, please try to create a new site key and try to register your site. Please let me know if you reuqire further assistance.

[lucasB-6]

That seemed to resolve the issue, though I think the more likely thing that allowed me to enter in the license key is I was missing the "www" from the website address.

[lucasB-6]

Thank you for the help!