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[Resolved] Site key does not match

This support ticket is created 2 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by rezas-2 2 years, 7 months ago.

Assisted by: Minesh.

Author
Posts
#2442997
Screen Shot 2022-08-23 at 8.29.59 AM.png
Screen Shot 2022-08-23 at 8.30.07 AM.png

Hi there,

I got issue with this warning label:
"Toolset plugin cannot connect to toolset.com

Toolset needs to connect to its server to check for new releases and security updates. Something in the network or security settings is preventing this. Please allow outgoing communication to toolset.com to remove this notice."

The plugin work well and registered. The issue only about this warning banner in top of plugin page.

#2443077

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please navigate to admin panel => Dashboard => Updates => click on "Check Again" link and see if that helps.

if that does not help, what if you delete the existing site key and try to create a new site key and register Toolset.
- https://toolset.com/faq/how-to-install-and-register-toolset/

#2443221

My issue is resolved now. Thank you!