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[Resolved] Site issue after last update – (CONT'd from previous ticket)

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 2 voices.

Last updated by Minesh 4 years, 9 months ago.

Assisted by: Minesh.

Author
Posts
#1525469
Toolset update messing up site.png

I just did the update on the Toolset plugin and It looks like my site is doing the same issue as it was doing before but now it's worse. It's messed up all the CSS and the look of the posts on my site AND the last supplier on each page doesn't show the "Save the Supplier" button anymore. See screenshot I attached in this message and you can see for yourself by clicking on the following link: hidden link. Any idea what is going on here?

Thanks,
James

#1525479

Nevermind I just ran the new update as of today (Mon Feb 24th) and refreshed the page and it looks like it's working again so we're good.. Thanks!

#1525481
last supplier not showing FAVORITES button.png

I just look at the last supplier on the page and it looks like it's not showing my "FAVORITES" button that says "Save this Supplier" (see attached screenshot). You can also click on the link to see what I mean: hidden link.

Thanks,
James

#1526721

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please send me access details so I can check what's going wrong there.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.