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[Resolved] Since a few months my working relationships do not show up any more

This support ticket is created 6 years ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Christian Cox 6 years ago.

Assisted by: Christian Cox.

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#1144254

Tell us what you are trying to do?

I had some working relationships that do not show up anymore since the "new" relationship-model was introduced. A regular post could get assigned to a CPT "CB Ausgaben" (issues as the post is a post from a printed magazine issue. The CPT shows information like a magazine cover, issue infos and page number etc,).

It was working that viewing the post a special info section showed up under the regular post if the post was assigned to a issue.

And also if viewing the CPT "issue" (CB Ausgaben) a special layout was shown with the above mentioned information about the issue (cover, post text) and a list of articles that are assigned to the post.

After the update to the "new" relationship functionality I do not see any information under a regular post and now information under the CPT "CB Ausgabe". I still can assign a post to an issue.

I did not change anything since to was working - kept silent for months as I had no time to fix this and now I just do nit find out what happened. Now I want together things running again!

Any suggestions where to start to find out what is the reason for not working anymoreß

Kind regards, Martin

#1144505

It was working that viewing the post a special info section showed up under the regular post if the post was assigned to a issue.
Can you tell me more about how this was set up? Is there a View inserted in the Post Content Template or Template Layout? If so, can you share information about this View, like the shortcode used to insert the View and the Query Filter configurations?

if viewing the CPT "issue" (CB Ausgaben) a special layout was shown with the above mentioned information about the issue (cover, post text) and a list of articles that are assigned to the post.
Can you share more information about the layout? If your site is using Toolset Layouts, please take a screenshot of the Layout applied to this CPT. If your site is not using Toolset Layouts, please copy + paste the code from the Content Template assigned to CB Ausgaben posts.

Please include your debug information with every ticket, so we can see your site's configurations quickly. We have an article with information about that here: https://toolset.com/faq/provide-debug-information-faster-support/