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[Resolved] Show right value in Divi

This support ticket is created 2 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 2 voices.

Last updated by Marcel 2 years, 1 month ago.

Assisted by: Minesh.

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#2494323

Hi,

I've made a range custom field with the values short, medium, long, longer, longest. However, the database values are 1, 2, 3, 4 and 5, because otherwise I can't filter them the way I need to (I need equal to or greater than).

I've built a template in Divi which should show this value, but Divi shows the database value (so 1,2,3,4,5) instead of the display text. I also tried to fill the "value to show", doesn't work either.

#2494353

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Could you please share bit more details what field you created and with what post type and how you configured it and where exactly with what Divi template you are trying to display it. Please share what is your expected output and what you see currently.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2495353

Hi Minesh,

I know you have the weekend off so this message is not to pressure you, but I've recorded a short video to clarify the problem. hidden link.

#2495671

I also asked Divi support to look at this problem, and they pointed me to a Toolset topic which said I had to use a types shortcode to display the text I wanted. That worked.