Skip Navigation

[Resolved] Show all categories in the filter

This support ticket is created 2 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 6 replies, has 2 voices.

Last updated by justinB-3 2 years, 9 months ago.

Assisted by: Shane.

Author
Posts
#2340569
general devices category filter issue.jpg

Tell us what you are trying to do?
I’m trying to show all the categories in the filter in an Archive View

Is there any documentation that you are following?
No

Is there a similar example that we can see?
hidden link

What is the link to your site?
Category page i.e - hidden link

#2340617

On the live site, we’ve temporarily disabled the filter for the category page, so it won’t be visible.

#2340697

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Screenshot 2022-04-13 at 2.37.47 PM.png

Hi Justin,

Thank you for getting in touch.

I suspect that you're building this view using the Gutenburg editor correct?

If so then you're going to have to go to the page that contains the view and edit it.

Select your entire view block and on the right hand side with the Block options you will see Custom Search. Select this tab and then toggle off the option "Show only filter options that would produce results". See Screenshot.

This should allow your filter to display all the options.

Thanks,
Shane

#2340915

I am actually using the Classic Editor for this. Should I go ahead and use Guthenberg so this will work?

#2340929

I tried making the view using Guthenberg and applied the same options as on the screenshot. I can see the categories on the backend but not when viewed on the frontend.

#2341303

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Justin,

Would you mind allowing me to have admin access to the website so that I can have a more detailed look at this for you ?

Please where applicable please provide me with a link to an example page where I can see the issue.

I've enabled the private fields for your next response.

Thanks,
Shane

#2349353

My issue is resolved now. Thank you!