[Resolved] Shortcodes visible on pages

[Author]

Posts

[sharonP]

Hi,

1) I am having issues with the content on several pages on my website, here is an example: hidden link - instead of the content shortcodes are visible.

2) I ran SEO audit and I am getting error about "duplicate pages without canonical." on many links, all of which are redirect links. Here is an example: hidden link - I am wondering if Toolset is causing these errors as many of the links seems to be pages using Toolset.

I have attached screenshot of versions I am using.

Thank you

[Minesh]

Hello. Thank you for contacting the Toolset support.

As per our support policy, we entertain only one question per ticket. This will help other users searching on the forum as well as help us to write correct problem resolution summery for the original issue reported. Please open a new ticket for every new question you may have.

With this ticket, lets try to fix the following issue:
1) I am having issues with the content on several pages on my website, here is an example: hidden link - instead of the content shortcodes are visible.
-->
Can you please make sure that Toolset Views plugin is installed and activated?

[sharonP]

Hi,

Thank you for your response.

I will open a new ticket.

As per my first issue, yes Toolset Views plugin is installed and activated. I had included a screenshot in my original post, attaching another screenshot.

Thanks

[Minesh]

Can I have temporary admin access details please.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[sharonP]

Hello Manesh- My name is Nate and I am the administrator for the site iiconline.org. Sharon Porter is the owner and billing contact but does not want to be involved in technical support or admin issues. We also have a freelancer, Asad, who is handling our toolset programming. Is it possible to set up a more direct line of communication so that either Asad or myself can be the point of contact?
Thank you,
Nate
nh@iiconline.org

[Minesh]

We offer only email support and if you are around I will grant this ticket a priority and we can communicate more efficiently but here only.

Please let me know when you are around.

[Minesh]

I see user has created the content block using UX block and there was issue and we do not have any official integration with UX box.

So, I've created the following content template and moved all the code that is added to the "Charity Content Block"
=> hidden link

Then, I've placed that content template within the "Charity Content Block":
=> hidden link

I can see on frontend its working as expected:
=> hidden link

If you have any other content block you will have to adjust accordingly.

[sharonP]

Hi,

Thanks for your assistance so far.

hidden link - There is a grey box on right that still shows shortcodes. What do I need to do to fix these shortcodes?

There is also Volunteer for [wpv-post-title] shortcode still visible at the bottom of the page as well.

Thanks

[Jamal]

Hello there! Minesh is not available today. If you don't mind, I'll continue with you on this ticket.

It seems that Types shortcodes do not get evaluated correctly inside the UX Block blocks. Can you try the same workaround as Minesh for these blocks? Create two content templates that include the Toolset shortcodes, then use the content template inside the UX Blocks block. Does it make sense?

[sharonP]

Hi,

Thank you for your response.

Is this a toolset issue or compatibility with theme issue?

I reviewed the content template Minesh created but there is some coding in it that I don't understand.

Are you able to help with creating other two content templates as well?

Thanks

[sharonP]

Hi,

Thank you for your response.

Is the issue within different toolset components or compatibility with theme?

I reviewed the content templates Minesh created but it includes code I am not familiar with, can you help with me creating content templates for the other two shortcodes still visible on the page?

Thank you

[Minesh]

Again I've created the following content template:
=> hidden link

I moved all the content to the above Toolset content template from the following UX block:L
=>hidden link

And displaying the content template as:

[wpv-post-body view_template="toolset-budget-block"]

I can see its loading the content as expected:
-=> hidden link

Can you please confirm it works at your end as well.

[sharonP]

Hi,

Thank you for adding to content template, appreciate your help so far. I will review the changes shortly.

I am having this issue due to theme builder not compatible with Toolset or this is a issue within toolset?

[Minesh]

I dont think its Toolset as the Toolset Shortcodes added to UX builder is not get parsed. When we add all such content that is added to UX builder to Toolset Content template - as you can see it works as expected.