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[Resolved] Shortcode is rendering as plain text

This support ticket is created 4 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 1 reply, has 1 voice.

Last updated by christianC-5 4 years, 3 months ago.

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#1809427
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Tell us what you are trying to do?
Help me to show the shortcode that was working in oldest Types.

Is there any documentation that you are following?
I read all the forum posts, but there are no reference similar to my question.

Is there a similar example that we can see?
hidden link <-- the original outdated website that use old Types and ACF.

What is the link to your site?
hidden link <-- the current updated website where I'm working on.

I had an old website using the oldest Types plugin, and now, I upgraded the site to the latest WordPress version and buy the Toolset latest version, but as you will see, the oldest site used ACF to create all the custom fields.
I managed to put the ACF fields inside Toolset Template, thumbnail images was not working, but in the forum I found a workaround and I finally get the picture in the front-end page (put a piece of code in functions.php), but I'm totally stuck with the poll shortcode.

The shortcode for Opinion Stage is not working when added, but It is working well if I insert it in a WordPress Page using the Wysiwig editor as you can see in the screenshots that I've attached here.
I tried to add a Wysiwyg field in ACF fields to "Grupo de Campos" single debate, trying to render it inside the Debate Template, and It persist to show a raw shortcode as you can see in the screenshot.

How can I solve it?

#1809803

My issue is resolved now. Thank you!

I converted the ACF field to Type managed Field and now, the shortcode is working as expected.