Hello, how can I customize the translation of a specific template?
The phone number in the original is normally displayed without the name of the country, because. output="raw" (screenshot 1).
I did not change anything in other languages, but the country is displayed, how to remove it.
Appearance of the original (screenshot 2).
Appearance of another language (screenshot 3).
Link original as an example: hidden link
Link to another language (Italy): hidden link
Hello. Thank you for contacting the Toolset support.
I checked the problem URL you shared and when I check with Spanish language I do not see the country name is rendered, it seems the issue is with only Italian language - is that correct? If yes, I will have to check whats going wrong there and if I can share any workaround.
For that I will require admin access details.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
I've tried to login but I see site is really slow and visiting different site posts/pages shows 502 error.
I can see the same post and its not rendering the country name:
- hidden link
But when you try to load the following URL, it does:
- hidden link
There must be some plugin or theme conflict.
*** Please make a FULL BACKUP of your database and website.***
Could you please try to resolve your issue by deactivating all third-party plugins as well as with the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?
I can see the same post and its not rendering the country name:
- hidden link
But when you try to load the following URL, it does:
- hidden link
There must be some plugin or theme conflict.
*** Please make a FULL BACKUP of your database and website.***
Could you please try to resolve your issue by deactivating all third-party plugins as well as with the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?
I can see the same post and its not rendering the country name ( issue is solved here)
- hidden link
But when you try to load the following URL, it shows the country name (issue is still present)
- hidden link
What we are saying is that, we are just displaying the value of country code using Types and there is no such function from Toolset that convert the country code to country name. There must the other script or plugin or theme involve in this so to investigate further you will have to follow the basic debug steps:
*** Please make a FULL BACKUP of your database and website.***
Could you please try to resolve your issue by deactivating all third-party plugins as well as with the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see the issue when only Toolset plugins active and all other addon plugins are disabled?
