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[Closed] Server very slow

This support ticket is created 3 years ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 4 replies, has 2 voices.

Last updated by Shane 3 years ago.

Assisted by: Shane.

Author
Posts
#2451467
imageserveur.jpg

I am trying to: modify a view, and each time i up date the view the server spent a lot of time to up date modifications, excute visualisations, ... it seams to be a toolset server pb

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

#2451601

I Still need help : processing server request, please wait
Please give me a slotution.
I lost a lot of my time waiting the server processing any request.
i think there is a bug some where

Cdlt
Imed

#2451803

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Imed,

Thank you for getting in touch.

Perhaps you can try updating your php version to php 8 as Toolset is now compatible with this version of php.

Also is it a case where the please wait... message is at the bottom left section of your screen ? Your screenshot doesn't give a proper judgement of where this is located.

Thanks,
Shane

#2451829

Hi,
And thank you for your rapid answear.
1) I update my php version to php 8 (OK)
2) 'the please wait...' message is at the bottom left section of your screen (yes)

I still waste a lot of time waiting the 'Server'
I need your help please

Cdlt
Imed

#2452387

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Imed,

Would you mind allowing me to have admin access to the website so that I can have a more detailed look at this for you ?

Please where applicable please provide me with a link to an example page where I can see the issue.

I've enabled the private fields for your next response.

Thanks
Shane

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