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[Resolved] Selecting filters takes a long time to reload

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This topic contains 3 replies, has 2 voices.

Last updated by Minesh 1 year, 5 months ago.

Assisted by: Minesh.

Author
Posts
#2613221

We have 6 filters on this page hidden link. They are set to update when visitors change any filter values, but the refresh is quite slow. We would need a way to make this faster.
Here is the debug information
hidden link

#2613395

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Performance is also dependent on what hosting you are using with what resource (server, CPU speed, memory) is offered. In general, performance obviously affects the site speed when you have hundreds of custom post type setup with the number of taxonomies as well as custom fields. One aspect is how much content you have BUT it depends also on your server configuration (memory,cashing) as well as number of other factors such as how complex your data structure is.

Please check the following doc that may help you as well.
- https://toolset.com/documentation/legacy-features/views-plugin/how-to-use-views-parametric-search-on-large-sites/

In addition to that - I would like to have debug information that will help us to debug and investigate your issue:
- https://toolset.com/faq/provide-debug-information-faster-support/

#2613593

Here is the debug information

#2613657

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

First of all, I see you are using PHP version 7.4.33. Toolset plugins are fully compatible with PHP 8.0.x.

If possible can you please update PHP version to PHP 8.0.x:
=> https://toolset.com/2023/03/toolset-1-6-6-compatibility-with-wordpress-6-2-and-other-fixes/

I see you are using number of third party plugins. In order to minimize the cause of the issue and to ensure there is no conflict between third-party plugins/theme you are using.

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?