Select control not working on small screens

This support ticket is created 4 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	-
-	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	14:00 – 18:00	13:00 – 18:00	-

Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Assisted by: Shane.

Author

Posts

January 23, 2020 at 6:24 pm #1475315

I have a select control on a form that behaves differently according to the screen size being used.

On a large screen, the user can type in the letters 'kat' and the form returns the two values from the table. This is what I want.

On a small screen, the form returns only one value.

Screenshots demonstrate this.

hidden link

Looking forward to hearing your thoughts 🙂

Kind regards,
Greig

January 23, 2020 at 6:38 pm #1475353

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Greig,

Thank you for getting in touch.

I checked the URL that you sent and was able to see the issue at hand.

If you have not tried this as yet please go ahead and do it. Disable all the non-toolset plugin and check again.

Do you have any custom code that is being applied to the field ? If so then I would recommend that you remove it.

Please let me know any updates on this as soon as possible.

Thanks,
Shane

January 24, 2020 at 9:50 pm #1477307

My issue is resolved now. Thank you!