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[Resolved] Search results use older/wrong view for custom type

This thread is resolved. Here is a description of the problem and solution.

Problem:
The issue here is that the customer's parametric search view was showing the old design on his view layout.

Solution:

This may be caused by caching on the website and I would recommend clearing the cache on the website if there is any.

Secondly if this does not work I would remove and recreate the view and this should resolve the problem.

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 4 replies, has 2 voices.

Last updated by peterG-12 6 years, 7 months ago.

Assisted by: Shane.

Author
Posts
#625320
Screenshot 2018-03-15 09.23.08.png

I am trying to:
Have generic search functionality that will do a free text search through my custom type.

Link to a page where the issue can be seen:
hidden link
Home page - search for "Maple".

I expected to see:
The same results as the top twistie shows for how my custom type is displayed.

Instead, I got:
A view from months back that uses outdated elements that no longer exist in the custom type.

#625322

Btw, I had installed relevansi. This was also illustrating this behavior, but not showing the proper results. I deleted relevansi and the results became accurate, but still used the wrong/older view.

#625434

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Peter,

Thank you for contacting our support forum.

Would you mind providing me with admin access to the website so that I can take a further look at this for you ?

The private fields will be enabled for your next response and let me know which view should be displayed instead.

Thanks,
Shane

#626321

Not working, but deferring need for now.

#627084

Possibly important tip.

For this custom type I had deleted multiple previous versions and reloaded, with a few new/removing a few old data fields. All over the past 3 months.

Finally emptied trash today and reloaded the data.

All problems went away. This also fixed an unrelated problem where google maps was operating incorrectly.

I would guess that your software is not correctly handling deleted elements/views that aren't emptied from the trash.