Skip Navigation

[Resolved] Search filters not working properly

This thread is resolved. Here is a description of the problem and solution.

Problem:
Search filters not working properly

Solution:
User does not add the filters correctly. Try to remove the existing filter and re-add it again works.

You can find the proposed solution, in this case, with the following reply:
=> https://toolset.com/forums/topic/search-filters-not-working-properly-2/#post-1206384

Relevant Documentation:

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 2 voices.

Last updated by michaelH-21 5 years, 10 months ago.

Assisted by: Minesh.

Author
Posts
#1205967

I am trying to: Have a search of my post type work properly

Link to a page where the issue can be seen: hidden link

I expected to see: When checking the 'Available to Rent' search option, only houses still available to rent show up

Instead, I got: Mixed results where some rented houses still show up (the ones that have an orange overlay are NOT available to rent

#1205990

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - first of all, we just published new version for Toolset Types, Views and Forms plugin. Could you please update ALL Toolset plugins to it's latest official released version.

You can download ALL latest Toolset plugins from your account's page:
=> https://toolset.com/account/downloads/

Once you update plugins - does that help you to resolve your issue? If no, I need to review your view's settings and for that, I need access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

#1206384

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Could you please check now:
=> hidden link

I've tried to remove the filter and readded it as given under:

[wpv-control-postmeta field="wpcf-available" url_param="wpv-wpcf-available" forze_zero="true"]

I can see now filter is working fine.

In addition to that - I can see the update available. Please dont forget to update the Types and Views plugins.
=> hidden link

#1206400

My issue is resolved now. Thank you for your assistance!