Skip Navigation

[Resolved] Search Field Unresponsive

This support ticket is created 6 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.
Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 0 replies, has 1 voice.

Last updated by CharlesB2907 6 years, 1 month ago.

Assisted by: Shane.

Author
Posts
#1176946
1-3-4.jpg

Hi - My client just reported two issues with the search form on this site which I hope you can help me with.

The client stated that "When I select a creation year the search ignores that parameter".

I checked it myself and found the following:

From hidden link if you open the "Artwork Category" field and select the option "Painting On Canvas" and next select the year "2015" from the "Year Of Creation" field immediately to the right. Now if you click "Submit"

The search results will display ALL "Paintings On Canvas" products and ignores the option set in the "Year Of Creation" field.

The Product search fields are set according to the data field titles displayed on the product page as indicated in the screenshot.

I have two other questions about the search form should I post them here or in separate tickets?

Thank you.