If you check search by offices, you will see that we have option to enter office name and agent name in search form. That all works as expected.
If you try the Jacksonville, Fl for location and for example 20 miles radius it will also work. But, for example if you enter Orlando and 20 miles, it will return all results, or at least we believe those are all results. Seems like the map is just reloading, not showing the results.
Hello. Thank you for contacting the Toolset support.
Yes - it does seem that map is just reloading rather filtering the results.
I will have to review your current setup in order to check how you configured the map.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
Hi Minesh, one more thing. On the dev environment, if you search by location Tampa, radius 20 miles, you will see that he map is also reloading same as on production for Orlando
Hi Minesh, apologies. We are building CSV import plugin for those offices and brokers, and you probably see only few of them now.
Will it help if we give you access to production environment (bbfmls.com)? If you agree with that, you can mark next reply private and I will send you the admin login link.
I do not have any other solution on this. Maybe you should try to create a server-side API key and the one that you already registered and check if that helps.