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[Resolved] Save draft / pusblish page doesn't work

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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This topic contains 6 replies, has 2 voices.

Last updated by davideE-4 4 years ago.

Assisted by: Raja Mohammed.

Author
Posts
#1834119

Hi,
into my site when Toolset Types is active the save draft or publish page doesn't work.
Example into contatti page.

(i try with PHP 5.6 and PHP 7.3)

Thanks

#1834223

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello there,

I have quickly checked your site the Contatti page has some mandatory custom fields hidden link which needs to filled up in order for the page to be published or save, To confirm the issue I have filled up the fields with sample contents after which i am able to save the page with out any issue and the page can now be accessed here hidden link

I have also tested the issue on a sample page which i am not able to reproduce the issue.

In case, If the issue is something different, Please let me know the steps on how to recreate the issue.

Kind regards
Raja

#1834261

Hi, thanks!
This group of fields doesn't connet to page but they have to be connected to post type modelli.
How can i fix this?
Regards

#1834347

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

It seems like you have already managed to get that fixed.

Let me know if you still need assistance.

#1834401

In this page "About Us - backup" I don't find the fields and I can't save.

#1835103

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Screenshot 2020-11-05 at 10.02.21 AM.jpg

Please Goto Toolset > Custom fields , Edit the "Dati genitore" Field group . On the field settings You have added the condition to Display when Any of the conditionals are met change that to All conditions are met that should resolve the issue for the time being.

I am also checking this case why the field groups are displayed on pages even if they are set to display only in Post type Modelli

#1842419

My issue is resolved now. Thank you!