[Resolved] Reviews Output

[Author]

Posts

[ericF-5]

Tell us what you are trying to do?
I added a reviews block and it displays in a row. I want reviews to display like in this attached link
Is there any documentation that you are following?
https://toolset.com/block-item/reviews/
Is there a similar example that we can see?

What is the link to your site?
hidden link

[Shane]

Hi Eric,

Thank you for getting in touch.

Unfortunately i'm unable to see the link that you've send given that it is on a private server.

Could you provide me with the credentials to access the site as well as admin login ?

This should allow me to see what it looks like now as well as to essentially make any needed changes.

I've enabled the private fields for your next response.

Thanks,
Shane

[Shane]

Hi Eric,

Thank you for the login details, however they only seem to work for the server and not the backend access.

From what I can see it appears that your reviews are in a column type setup.

Can you provide the login credentials for the wordpress admin panel ?

Thanks,
Shane

[Shane]

Hi Eric,

Are you able to log into the wordpress dashboard with these credentials? When I tried i'm getting a username unknown. See Screenshot.

Can you test them on your end and let me know .

Thanks,
Shane

[ericF-5]

I need to send you again. My fault. I need it to be a private message.

[Shane]

Hi Eric,

Here are the private fields once more.

Thanks,
Shane

[Shane]

Hi Eric,

Unfortunately they still do not work.

When tested on your end are you able to log in successfully ?

Please let me know.

Thanks,
Shane

[ericF-5]

Sorry, my mistake. Here are the correct credentials.

[ericF-5]

I still need assistance whit this.

[Shane]

Hi Eric,

I see the issue now. The problem is being caused by the user not having any Gravatar images for their username.

For now we will need to resolve this using css by adjusting the width of the container that it is in.

I've added the following css to resolve the issue.

li.wooviews-reviews-item .comment_container{

display: block !important;
}

Please let me know if this helps.
Thanks,
Shane

[ericF-5]

My issue is resolved now. Thank you!