This support ticket is created 4 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.
My subscription failed to renew as my CC had changed. Once updated, I was charged the annual renewal fee promptly.
I am now unable to "Revalidate Subscription" on any of my sites. Please let me know how this can be amended.
Aloha,
Shane,
Nothing I do seem to enable me to validate either the sites I have on my account, or another account I just purchased for my team. On the latter account, I deleted all the modules, reinstalled, and still get the "your account has expired" note. Whether I take this big hammer approach, or click on the unregister button, I am unable to get to a place where I can enter a valid key.
Aloha,
Lars
Could you try registering the site with this exact url casdev.unc.edu
Also if you tried this could you let me know the result? Also could you send me the registration key for the site at that URL so that I can try on my end ?
