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[Escalated to 2nd Tier] responsive breakpoints

This support ticket is created 4 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 3 voices.

Last updated by Jamal 4 years, 9 months ago.

Assisted by: Jamal.

Author
Posts
#1823593

I'm trying to change the responsive breakpoints but when I input a number, the panel gets greyed out with a yellow lock icon.

#1823981
#1829551

I just want to let you know, that our 2nd Tier is looking for this issue. We'll get back to you as soon as we have something to share.

#1836589

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Jamal is on Vacation. I'm jumping in here.

I checked that Jamal already escalated the issue to our next level support and I do not have any updates to share yet.

I will keep you posted once I have any update.

#1845589

Our 2nd Tier is escalating this exception to the developers to debug the origin of this issue. But, given that we currently have a workaround(disabling WPML while saving the setting), we'll set a low priority for this issue.

I'll keep you updated as soon as we have the dev's feedback.