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[Resolved] reset site key

This support ticket is created 2 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 2 years, 5 months ago.

Assisted by: Minesh.

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#2385849

Tell us what you are trying to do? update plugins, reset access key

Is there any documentation that you are following? none that I could find

Is there a similar example that we can see?

What is the link to your site? hidden link

Here are the errors:

toolset: Site key does not match for hidden link subscription-fetching 2022-15-06 06:06:01
wpml: Site key does not match for hidden link subscription-fetching 2022-15-06 06:06:01

The website no longer has WPML, but it does have Toolset.

#2386071

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Could you please try to follow the steps given with the following official Doc that should help you to register the Toolset:
=> https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

If that does not help, please feel free to get in touch with me.