[Resolved] Reset Password Redirect is not working correctly
This thread is resolved. Here is a description of the problem and solution.
Problem:
The issue here is that the user's redirect password link isn't working correctly.
Solution:
For this user they were working on their localhost and was causing and empty response in their browser. Which would be understandable since localhost sites are not normally public so the reset url they get wouldn't work.
The issue was resolved when the user placed the site on a live server.
This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.
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I am trying to: Setup the 'reset password' functionality
Link to a page where the issue can be seen: N/A - Site under development
I expected to see: When I enter my email address into the 'Lost Password' Page, it forwards an email with the login reset link. I clicked on the link, expecting to go to the 'Reset Password' page.
Instead, I got: a broken page with an error message:
This page isn’t working hidden link didn’t send any data.
ERR_EMPTY_RESPONSE
Lost Password Page:
Please enter your username or email address. You will receive a link to create a new password via email.
[wpv-forgot-password-form reset_password_url="hidden link"]
Just to confirm, I added your shortcode the the reset password page.
So now it looks like this:
[wpv-reset-password-form redirect_url= ’hidden link; [wpv-forgot-password-form] [wpv-reset-password-form]
When I clicked on the reset password link in the email, it still opens the same broken page & error message.
Hi. Thank you. I appreciate that you want to continue looking into this. However, I'm feeling that this the reset forward isn't working because the site is under development. I think once it goes "live" the forwarding process should work. I will retest this when the site is live. If I'm still having an issue, I can open a new ticket.